itSM Mentor Store


Welcome to the itSM Mentor Store

The itSM Mentor is the first affordable online workforce development portal designed to deliver the trainings and mentoring required to become professionally certified as a Cyber Security, IT Service Management, IT Project Management, IT Network Engineering, Business Skills and Microsoft Office Professional.

To Login into your Video Training Programs please visit

How to Purchase a Certification Study Guide or Exam Voucher.

To purchase a Video Training Membership or Certification Exam Kit with a Credit Card or Purchase Order please follow the steps listed below:

1. Select the product catagory you want from the navigation bar on the left
2. Select the product you wish to purchase and add it to the cart
3. Sign in to the shopping cart or register as a new client
4. Select the payment type you wish to use at the bottom of the shopping cart
5. Proceed to checkout or continue shopping.
6. Please allow 1 Business Day to receive your Login Credentials.
7. Please contact if you need assistance


ITIL, RESILIA, Prince2, Cobit 5, Mile2 and SCRUMstudy exam vouchers can be purchased below. Students have the option to take their exam from their PC using a web cam to connect to an online proctor (OLP) or at a local testing testing center (OLS). All other exams can be purchased from their respective vendors.

Online proctor web cam information for ITIL, Prince2 and RESILIA exams can be found at

Testing center locations can be found at

Certification exam vouchers  can be used to take any of the exam below online using your web cam to connect to a remote proctor who will monitor and trecord the session. Feel free to reach out to if you have any questions or are interested in taking the exam at a testing center

Exam Paperwork Requirements
ITIL Foundation - None
ITIL Practitioner - ITIL Foundation
ITIL Lifecycle or Capability Intermediate Classes - Foundation certificate + a certificate of completion from an accredited training organization (ATO) must be presented to prior to the issuance of the exam voucher:

Prince 2 Foundation - None
Prince 2 Practitioner - Prince 2 Foundation

RESILIA Foundation - None
RESILIA Practitioner - RESILIA Foundation